FAQs

Frequently Asked Questions (FAQs)

General Information

1. What is Trinity Apparel? Trinity Apparel is a Christian Based clothing brand

2. Where are you located? Our headquarters are located in Oakley, Ca.

3. How can I contact customer service? You can reach our customer service team via:

Ordering & Payment

4. How do I place an order? To place an order, simply browse our collection, add items to your cart, and proceed to checkout.

5. What payment methods do you accept? We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express
  • PayPal
  • Apple Pay
  • Google Pay

6. Can I change or cancel my order? If you need to change or cancel your order, please contact our customer service team as soon as possible. We can only make changes or cancellations if the order has not yet been processed.

Shipping & Delivery

7. What are your shipping options and costs? We offer the following shipping options:

  • U.S. ORDERS WITH FREE SHIPPING: 7-10 business days
  • U.S. ORDERS WITH EXPRESS SHIPPING: 1-3 business days
  • INTERNATIONAL ORDERS: 7-15 business days

8. How can I track my order? Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier's website.

9. Do you ship internationally? Yes, we ship to many countries worldwide. Please see our shipping page for more details on international shipping options and costs.